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The Court Services and Information Management Information Systems Divisions merged in
June of 2006 to become the Court Services and Information Technology Division
(CSIT Division). The CSIT Division is comprised of nine sections:
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Marty Ramsay, Division Director
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The advent of electronic, web-based applications has brought the Unified Judicial System
(UJS) a unique set of issues; primarily, the absolute need to be able to sustain the
projects and applications that are currently in the field (50 applications) and acting
upon new ideas and requests which arise from the field.
In Mainframe Programming, five staff members are responsible for oversight of all functions
in the department. More than one-million business transactions occur each day at the AOC.
The issue of the progression of new applications and programming which will make the work
of the people in the courthouses easier is of paramount importance. Of particular note is
the deepening dependency of courts on e-applications (E-Citation, E-Swear, E-Transcripts,
E-Appellate, etc.).
Child Support: In 2001, the Child Support section began the process of disbursing
child support payments. Each month about $13 million is disbursed and over 14,000 telephone calls
are processed by the child support section.
IT Support provides critical support to all locations in the state. Five staff are assigned
to this section. Recent projects included the roll-out of all kiosks and e-swear, plus
continued statewide training on E-filing and other E-apps.
Network and Maintenance is responsible for resolving. Since the hiring of the new Network
Administrator and the subsequent return of another staff member in this section, the UJS
has not suffered one significant negative event which was not immediately correctible. The
introduction of Bluecoat SG increased bandwidth by 30% for our users.
Trial Courts comprises the largest section of the CSIT Division: State Judicial Information
System (SJIS), Traffic Help Desk, Tax Intercept and Accounting are attached to this section.
A high volume of calls and assistance come through this section on a daily basis. In the
Traffic Help Desk area, more than 17,000 calls are answered each month. Staffing in this
area was inadequate until recently when the Governor provided funding to be used to hire a
help-desk person.
Accountability Courts consists of the Alabama Court Referral Programs and the Drug Court
initiative. Alabama has long been in the forefront with dealing with the problems caused
by substance abuse and the law. An initiative to launch a drug court in every county of
the state was begun in 2007 under Chief Justice Sue Bell Cobb’s direction.
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