The Traffic Call Center provides statewide traffic citation and payment information to the public through a toll-free telephone number, email communication and web resources.

• Field calls from the public concerning traffic citation information.
• Respond to emails from the public concerning traffic citation information.
• Route defendants to AlaPay for payment of traffic citations.
• Assure that the Traffic Information website is current in terms of clerk’s addresses, traffic ticket cost amounts and county-specific court procedures.
• Manage the information that is printed on county specific information custom post-its that are given by law enforcement to defendants when traffic citations are issued.
• Investigate traffic case entry issues from weekly DPS reports of errors from cases being rejected in the data transfer from AOC to DPS.