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Contact Information


Administrative Office of Courts
300 Dexter Ave.
Montgomery, Al 36104
1-866-954-9411
(334) 954-5000

Traffic Call Center

The Traffic Call Center provides statewide traffic citation and payment information to the public through a toll-free telephone number, email communication and web resources.

  • Field calls from the public concerning traffic citation information.
  • Respond to emails from the public concerning traffic citation information.
  • Route defendants to AlaPay for payment of traffic citations.
  • Assure that the Traffic Information website is current in terms of clerk’s addresses, traffic ticket cost amounts and county-specific court procedures.
  • Manage the information that is printed on county specific information custom post-its that are given by law enforcement to defendants when traffic citations are issued.
  • Investigate traffic case entry issues from weekly DPS reports of errors from cases being rejected in the data transfer from AOC to DPS.