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The Traffic Call Center provides statewide traffic citation and payment information to the
public through a toll-free telephone number, email communication and web resources.
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Field calls from the public concerning traffic citation information.
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Respond to emails from the public concerning traffic citation information.
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Route defendants to AlaPay for payment of traffic citations.
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Assure that the Traffic Information website is current in terms of clerkâs addresses,
traffic ticket cost amounts and county-specific court procedures.
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Manage the information that is printed on county specific information custom post-its
that are given by law enforcement to defendants when traffic citations are issued.
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Investigate traffic case entry issues from weekly DPS reports of errors from cases
being rejected in the data transfer from AOC to DPS.
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