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Contact Information

Administrative Office of Courts
300 Dexter Ave.
Montgomery, Al 36104
(334) 954-5000

Information Technology Helpdesk

What we do…

The CSIT Helpdesk is responsible for fielding calls requiring phone assistance; the setup and installation of new equipment including, but not limited to pc’s, printer’s, scanners, including the software for functionality; the timely repair of trouble ticketed equipment received from user’s in the field; the creation and updating of pc images, the installation of approved business software; the support and troubleshooting of all Windows OS and Microsoft Office applications, creation of AD/Email accounts, and completing assigned trouble tickets, managing AD/Email accounts; processing equipment request for users in the field;

*The ultimate goal and mission for the Court Services IT Helpdesk is to serve, support, and satisfy the users of the Unified Judicial System of Alabama.*

Please Contact the IT Helpdesk if you need:
  • Personal Computer Support
    • Hardware Installation (ex: PC's; printers)
    • Software Installation (ex: Adobe; Scansoft)
  • Assistance With
    • MS Word
    • MS Outlook
    • MS Excel
    • MS Powerpoint
    • Miscellaneous Applications
  • Email Support
    • Accounts Reset
  • Assistance with Eforms